Appointments

At Ashington House Surgery we operate a Total Triage Model of Care. This means every GP appointment request, whether made by phone, online or in person, is assessed before an appointment at the surgery is offered. Please view our Fair Use Policy on requesting and using our services.

Patients can self-book a Livi GP video appointment using their mobile or tablet, without needing to complete a Rapid Health triage form.

How to book an appointment

If you’re a Ashington House Surgery patient and you wish to book an appointment please complete our online form to request a GP appointment. 

How to change an appointment 

If you can no longer make your appointment, you can change it by calling the surgery.

How to cancel an appointment

Find out how to cancel your appointment if you can no longer make it. You will receive confirmation that your appointment has been cancelled.

Video consultations

A video consultation is a quick and convenient way to get medical advice. Book a video consultation.

Request a home visit

Home visits are suitable if you’re in urgent need of GP care and unable to visit the surgery after a clinical assessment. Find out more about home visits.

Out of hours – Enhanced Access Clinics

Enhanced access aims to offer appointment times that may be more convenient to some patients.