Prescriptions at Ashington House Surgery

The fastest way to request your repeat prescription is via the NHS App.

If you haven’t registered yet, you can download the NHS App using the link below.

You can also submit a prescription request via Rapid Health's Admin Portal. You will be asked to enter your personal details before your request can be submitted. 

Please click here to submit an for patients over 16 Admin Prescription Request.

If you are submitting a request for a patient Under the age of 16 please submit a child medical request. 

Alert

Please note: As of 01-Oct-2025 we are no longer able to accept repeat prescription requests via email.

Download the NHS App
Submit a Prescription Request Online
Submit a Prescription Request Online Under 16

Other ways to order a repeat prescription

PLEASE ALLOW 5 WORKING DAYS FOR YOUR REPEAT MEDICATION REQUEST TO BE ACTIONED

  • Via Systmone Online – This service is directly linked to our patient medical records system.  To sign-up to this service and to avoid problems obtaining your medication, please see reception and provide one form of ID.  When your account has been set up, you can login via this page https://systmonline.tpp-uk.com/
  • Via Rapid Health - Use our new system to send your request through our admin portal and select 'Repeat prescription request'  Your GP practice - admin request menu
  • Prefer to make a paper request at the Surgery? Repeat slips or handwritten requests may be deposited in the clearly labelled prescription drop box, located on the wall just inside our main entrance
  • Via post – Please send your repeat prescription requests to:

    Ashington House Surgery,
    Ashington Way,
    Westlea,
    Swindon,
    Wiltshire,
    SN5 7XY

If you are struggling to order your prescription via the options available please get in touch to discuss this with our team by calling on 01793 614840.

Nominating a pharmacy

When you order a repeat prescription online, you will have to nominate a pharmacy to prepare your prescription and for you to pick it up from.

You can nominate a pharmacy by using the NHS App or logging into the NHS website using a web browser. A high street pharmacy is where you collect your prescriptions in person. If you have chosen an online-only pharmacy, then they will send your prescription in the post.

If you order your prescription online:

  • You will no longer need to collect paper prescriptions from our surgery.
  • Your nominated pharmacy will have your prescriptions ready to collect until you change or remove them.

For more information about nominating a pharmacy, visit the Nominate a Pharmacy page on the NHS website.

This is the closest pharmacy to Ashington House Surgery
Find another pharmacy in your area

How your pharmacy can help

Pharmacists are qualified healthcare professionals who can help you with minor health concerns. They can offer medical advice and over-the-counter medicines for minor illnesses like coughs, colds, tummy problems and aches and pains.

For symptoms that are more serious, we suggest visiting your GP or nurse. You can book an appointment by going to our Appointments page.

Prescription charges

The NHS prescription charges apply to England only.

The Government provides help for those who have difficulty paying NHS prescriptions. You can find out more about whether you’re entitled to support from the Government on the NHS Prescription charges page on the NHS website.

More information and advice about NHS England prescription charges are on the Who can get a free prescription page on the NHS website.

Questions about your prescription

We are available to help with any problems about your prescription. Contact us if you are having problems with:

  • Ordering repeat prescriptions
  • Your pharmacy
  • Out of stock items
  • General concerns about your medication.

You can contact the Surgery here.

You can also find more information about prescriptions on the NHS website.